Please be advised that the NYSHIP message we received has been posted on the website. Please help us distribute to employees.
On August 12th, Health Now (Blue Cross Blue Shield of Western New York) confirmed that certain enrollee information in the possession of its subcontractor ID card vendor, Newkirk Products, Inc. (Newkirk), may have been accessed from a data security incident involving their contractor, Newkirk Products, Inc. (Newkirk). Newkirk issues health care ID cards for Health Now. This incident occurred on May 21, 2016 and was discovered on July 6, 2016. This incident does not involve or affect any systems maintained by the State of New York, including NYSHIP and Health Now. There are approximately 12,500 NYSHIP members in Health Now.
We are advised that the information potentially accessed may consist of member and dependent names, mailing address(es), type of plan, and member and group ID number. We have been assured that Social Security numbers, banking and credit card information, date of birth and medical claim data information were not accessed.
Newkirk has advised that it will be mailing notifications to all potentially affected individuals. Newkirk is also offering two years of identity protection and restoration services through AllClear ID, at no cost to affected individuals. Information regarding this incident may be obtained by visiting www.newkirkproductsfacts.com or calling 1-855-303-9773(TTY/TDD:711). This telephone number will be staffed Monday through Saturday from 9 A.M. until 9 P.M., Eastern Standard Time.